Delivery Confirmation Caller

These volunteers support the Fresh Produce Program by calling and texting between 5-10 participants between Monday and Wednesday each week to confirm their upcoming Saturday deliveries. An email with instructions is sent to all volunteers at the beginning of each week. Volunteers have the assistance of a script and FAQ document to successfully complete calls. This role is KEY for making sure deliveries get to the right people/places, and helping us stay in touch with the households we serve. Relationship building is encouraged!

We ask that volunteers sign up for one semester or summer of delivery confirmation calling at a time. It is not required that callers sign up to volunteer as a Delivery Confirmation Caller every week during that period, but at least once every 2-3 weeks is encouraged.

IMPORTANT: We manage volunteer sign-ups outside of HandsOn Triangle.  If you would like to sign up to be a Delivery Confirmation Caller, and are prepared to do so for a full semester or summer, please email Elliot at elliot.yoon@duke.edu. One-hour caller training, as well as a short online HIPAA training, is required.